Welcome to VirtuSign!

VirtuSign is an AI-powered platform designed to assist businesses in generating, managing, and signing contracts and proposals efficiently through intelligent automation, seamless CRM integrations, and advanced document workflows.Our mission is to modernise outdated document templates and streamline manual processes with smarter, faster, and more reliable solutions.

However, it’s crucial to understand that VirtuSign is not a substitute for professional legal services or advice. Users must be fully aware of the platform's capabilities, limitations, and their own responsibilities before proceeding.

1. Purpose and Scope of VirtuSign

VirtuSign empowers businesses to automate and simplify the creation, management, and signing of contracts and proposals. While our tools deliver powerful efficiencies and reduce manual tasks, VirtuSign does not provide legal advice, legal documentation, or guarantee legal compliance.

• Primary Purpose: To replace outdated document templates and manual workflows with AI-driven tools that improve efficiency and accuracy.
• Secondary Purpose: Users may upload their own documents to VirtuSign for signature purposes, but VirtuSign's role in such cases is strictly limited to facilitating the signature process.

VirtuSign does not validate, review, or guarantee the legal enforceability, accuracy, or compliance of any uploaded or generated documents.

2. The Role of Artificial Intelligence (AI)

VirtuSign leverages advanced AI models and algorithms to generate documents, automate workflows, and improve operational efficiency. However, despite ongoing advancements and rigorous training of these AI models, AI technology is not perfect and remains an evolving tool.

• AI Limitations: AI-generated outputs may occasionally contain errors, inconsistencies, or inaccuracies.
• Continuous Improvement: VirtuSign is committed to refining and improving its AI technology, but mistakes may still occur despite these efforts.
• No Replacement for Human Oversight: AI outputs should never replace human review, oversight, or professional legal advice.

Users must remain aware that AI is a powerful tool, but not flawless, and must always be paired with human validation.

3. User Responsibilities and Obligations

When using VirtuSign, users accept full responsibility for the accuracy, content, and enforceability of any document generated, managed, or signed through the platform.

• Review and Validation: Users must carefully review and validate all documents created or uploaded before sharing, sending, or executing them.
• Legal Compliance: Users must ensure that all documents meet applicable legal and regulatory requirements in their jurisdictions.
• Uploaded Documents: VirtuSign does not review, validate, or take responsibility for any documents uploaded for signature purposes.
• Accountability: AI tools are designed to assist, not replace human oversight, due diligence, or professional legal guidance.

By using VirtuSign, users explicitly acknowledge that they are responsible for ensuring their documents meet the required standards.

4. Limitations of Liability

VirtuSign provides tools designed to simplify workflows and improve document efficiency. However, VirtuSign holds no liability for the following:

• Errors or Inaccuracies: Any mistakes, omissions, or inaccuracies in AI-generated documents.
• Legal and Regulatory Compliance: Failure to meet specific legal, regulatory, or jurisdictional standards.
• Uploaded Document Content: Any content, enforceability, or legal compliance issues in user-uploaded documents.
• Financial or Legal Consequences:Any losses, damages, disputes, or regulatory consequences resulting from reliance on VirtuSign's tools.
• Third-Party Claims: Any legal claims arising from misuse or reliance on documents generated or facilitated by VirtuSign.

Liability Cap: VirtuSign’s total liability, if any, will not exceed the total subscription fees paid by the user in the last 12 months.

Users agree to indemnify and hold VirtuSign harmlessfrom any claims, damages, or liabilities arising from their use of the platform.

5. Intellectual Property Rights

• User-Generated Content: Users retain ownership of content they upload or generate.
• VirtuSign Rights: VirtuSign reserves the right to use anonymized, non-identifiable data from user-generated content to improve AI models, enhance platform performance, and refine workflows.
• Prohibited Use: Users may not upload content that violates copyright, privacy rights, or intellectual property laws.

6. Privacy and Data Security

• VirtuSign complies with applicable data protection regulations, including GDPR.
• Data collected is used for service delivery, platform improvement, and customer support.
• Full details on data handling practices are available in our Privacy Policy.

7. Acceptable Use Policy

Users agree not to:

• Use VirtuSign for illegal, fraudulent, or deceptive purposes.
• Upload or distribute malicious software, spam, or inappropriate content.
• Attempt to reverse-engineer, decompile, or exploit VirtuSign’s software.
• Share their account credentials with unauthorised parties.

Violations of these terms may result in account suspension or termination.

8. Account Management and Termination

• VirtuSign reserves the right to suspend or terminate accounts if users violate the T&Cs, engage in prohibited activities, or fail to meet payment obligations.
• Upon termination, users may lose access to their account and stored data.

9. Service Availability and Interruptions

• VirtuSign aims to maintain continuous platform availability, but occasional downtime may occur for maintenance, updates, or unforeseen technical issues.
• VirtuSign holds no liability for losses resulting from service interruptions beyond our reasonable control.

10. Refund and Payment Terms

• Subscription fees are non-refundable unless explicitly stated.
• Non-payment may result in suspension or termination of services.

11. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of Northern Irish courts.

12. Dispute Resolution

• Disputes will be resolved through good faith negotiations.
• If unresolved, disputes will proceed to arbitration before litigation.

13. Force Majeure

VirtuSign is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, cyberattacks, or regulatory changes.

14. Updates to Terms and Conditions

VirtuSign reserves the right to update these Terms & Conditions at any time. Users will be notified via email or platform announcements.

15. Final Reminder

VirtuSign is a tool designed to empower smarter document workflows using AI, but it does not replace professional legal advice, diligence, or accountability.

By proceeding, users acknowledge and accept these Terms & Conditions and agree to abide by them in full.

For further clarification, please contact our support team.

Thank you for choosing VirtuSign—your partner in smarter, more efficient document management.

If you have any questions or concerns about our platform or terms, please contact our support team.

Thank you for choosing VirtuSign. We’re here to help streamline your workflows – intelligently and responsibly.